What is Moneylab?

MoneyBrilliant Help is a revolutionary service designed to help people make better decisions about their money so they can live better lives. It is brought to you by a group of people who passionately believe that with a little help everyone can make better decisions about their money. We know that most people don’t get […]

How does Moneylab work?

Money Lab+ is a revolutionary service designed to help people make better decisions about their money so they can live better lives. Money Lab+ brings all your financial information together so you can see everything in one place. Once your financial information is all in one place it becomes easier to understand what you earn, […]

Is my personal information and money safe with Moneylab?

MoneyBrilliant Help uses industry standard security technology, just like your bank, to protect your information and your money. When you connect your financial accounts and provide us with your login credentials these are passed directly, over a secure, encrypted connection, to a company called Yodlee. They are not stored or held by MoneyBrilliant Help. Yodlee […]

What information do you ask for and why?

Money Lab collects personal and financial information from you when you register for a Money Lab account. The registration process is the same regardless of which platform you use to complete the registration. To complete the registration, you must provide: Email address First Name Last Name Password (the password must be a minimum of 8 […]

Why do I need to provide my login details?

We ask for your login credentials so we can connect your online accounts to Money Lab Connecting accounts is the key to Money Lab providing you with a complete picture of your money, monitoring your spending, helping you create a budget and providing you with insights about your money. Without connecting your accounts, you will […]

Do I breach my online banking terms and conditions if I use Moneylab?

At MoneyBrilliant Help we understand that online security and the risk of fraudulent transactions is an important issue for our customers. For that reason, MoneyBrilliant Help and our suppliers take security very seriously and we use highly secure technology and encryption to protect your data. One of the most important things to remember is that […]

Can anyone at Moneylab access my information?

Our security measures ensure your information is protected against unauthorised access from persons outside and within Money Lab. Within Money Lab we control who has access to customer information by using password protected access controls on all our technology systems. Our Customer Information and Data Policy specifies which staff have access to our systems and […]

How should I protect my Moneylab account?

MoneyBrilliant Help uses the industry standard security technology, just like your bank, to to protect your account and the information in your account. While we believe we use best practice to secure your information, we recommend you adopt best practice for your MoneyBrilliant Help account to give you additional comfort your information is safe and […]

How much does Moneylab cost?

At Money Lab we are passionate about helping people make better decisions about their money because it helps people live better lives. So we want to make the Money Lab service accessible to as many people as we can. That’s why Money Lab App is free of use for Money Lab customers. To arrange access to […]